Important Announcements:

4/23/18

The U.S. Department of Labor issues NEW WH-347 - expiring on 4/30/21.  Read more here including instructions for updating your software.
note
  • 4/2/18 U.S. Department of Labor has issued a 2nd TEMPORARY WH-347 form - this one has an expiration date of 4/30/18.  We have updated CPS to include the temporary form.  Please update your software by following the instructions found here.
  • 2/28/18 The U.S. Department of Labor has issued a TEMPORARY WH-347 form, we have updated CPS to include the temporary form.  For more information, click here.
  • Compatibility for QuickBooks 2018 is available, read more here.
  • Windows 10 Creator Update causes issues with Crew Overtime and the Contractor Qualification Statement, please read -Windows 10 Creator update, Crew Overtime, & Contractor Qualification Statement
  • Windows 10/Office 2016 Update causes printing issues - for more information and several resolutions, please read - Windows 10/Office Printing Issue
  • QuickBooks 2017 compatibility announcedQuickBooks Desktop 2017 Compatibility.
  • Compatible with the PRISM Compliance Management electronic upload currently being required for City of San Diego, CA prevailing wage projects.
  • Compatibility with the California eCPR system has been available and working since 6/10/2015.  For more information on California eCPR (Electronic Certified Payroll) for QuickBooks.  There were no required changes to our interface for the latest DIR updates.

 

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By Mail:

Sunburst Software Solutions, Inc.
2378 Dane Hill Road
West Charleston, VT  05872

By Phone:

Toll free at (888) 348-2877 - OR - 802-895-4960

By Fax:

Toll free at (866) 684-5157

IMPORTANT NOTES:

Our normal office hours are Monday - Friday, 8 a.m. to 5 p.m. EST {Eastern Standard Time}.

All email inquiries will be responded to within 3 hours during normal business hours.

We have found that most questions sent in via email can be answered through our Technical Support Area and the "Search" function of our site - this is a good alternative if you need an answer immediately.

 


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