QuickBooks 2021 Compatibility is available! Read more here..
Our software products ONLY work with QuickBooks DESKTOP. NOT COMPATIBLE WITH QUICKBOOKS ONLINE or QUICKBOOKS MAC.
Recent security changes by Microsoft to Office 365/Office 2016 can cause CPS and CAPS to not be able to access the Excel and/or Word documents when you store CPS or CAPS data on the network.
Specifically, an error 539 will occur, and possibly others.
If you open a Word document from a folder where you CPS or CAPS data is stored, and at the top of the screen there is a yellow bar that says “Protected View…” or “Security Warning, Macros have been disabled”.
CLICKING THE ENABLE CONTENT BUTTON DOES NOT RESOLVE THIS PROBLEM.