The Sunburst Software Solutions, Inc. "Support, Training & QuickBooks Resource Area" has been designed to provide you with written training articles, as well as Audio/Video training for our QuickBooks integrated applications for Certified Payroll, AIA billing, weighted-average overtime, and payroll wage management add-on software.
The home page of our Support & Resource Area (which you are viewing now) is used to notify customers (and visitors) of new program updates and/or enhancements that are available, and recently added training articles for both our software and QuickBooks.
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Check out our latest announcements and most requested support articles below!
The current automatic update of QuickBooks(QB) 2013 / Enterprise 13 (R7P) has caused major issues for many 3rd party applications. Our software has been affected, QuickBooks is telling us that there is an error when there actually was not one. Other issues were narrowly averted some of the issues were located & quashed during the QB beta testing of the QB service Release 7.
The following newsletter was sent to all active customers today, but I also wanted to post a copy of it here on our website. Below are the highlights of this newsletter.
Anytime, Anywhere Access using your Desktop PC or laptop...
Our Certified Payroll and AIA Billing add-ons for QuickBooks have helped contractors achieve their business goals since October 2000; by turning hour's worth of manual work into minutes via automated processes ----- and it just got even better!
We've launched a new website specifically for QuickBooks Support & Training. Visit Learn to Use QuickBooks in your construction business.
Is There a New Windows Vista, 7, or 8 Computer in Your Future?
Buying a new computer and installing ALL of your software is a big task for most companies. In reality, it takes quite a bit of research, planning, and time. Windows Vista, 7, and 8 are MUCH DIFFERENT from Windows XP and there are several new rules that you have to follow.
Are you planning on purchasing a new computer -or- do you have a new computer? Follow these instruction for moving your Certified Payroll, AIA Billing or Crew Overtime Entry Solution program and data to a new computer.
Make sure your computer tech reads this article and Is There a New Computer in your future? Buying a New Computer.
10/15/2012 QuickBooks 2013 & Windows 8 Compatibility Availability Announced & HOW to get it!
Our software has passed OUR in-house compatibility testing with QuickBooks 2013 and Windows 8, more information to follow on that ... but first some basic housekeeping that should NOT be skipped!
10-15-2012 - Certified Payroll Solution updates includes QuickBooks 2013 & Windows 8 compatibility PLUS new and revised forms for Oregon, Michigan, Maine, New Jersey, New York, and Georgia.
How to Fulfill Your Certified Payroll Reporting Requirements - 2 hour live webinar, $89.00 per person
How Does Sunburst Software Solutions, Inc. Work with ProAdvisors, Bookkeepers, Accountants, Consultants & IT Professionals? This is a question that we are frequently asked, so please let us state for the record............
Microsoft Office Click-to-Run and trial versions (Starter Edition) do not have the same functionality as a full retail version of Microsoft Office. When you purchase a new computer, it is quite likely that one of these comes pre-installed on it. If you use our software - OR - frequently export data from QuickBooks to Excel you will need to own a full retail version of Microsoft Office. This article explains how to obtain a full retail version of Office. Please make sure that your computer IT guy is aware of this.
80040408 - Could not start QuickBooks, Windows Vista & Windows 7 Users
AND Resolving Common User Errors When Using Construction Application for Payment Solution
Common QuickBooks user errors not only compromise the integrity of your billing history in Construction Application for Payment Solution; but do not leave a visible documented history of the projects progress in QuickBooks. This article will teach you best practices when generating your AIA Bills.
While a normal or familiar error message box will not appear when employees are not being classified correctly on the final certified payroll reports, it will be easily recognized when you preview or print your certified payroll reports. Use the following information to diagnose WHY your employees are not being classified correctly. HINT this is not a program error!
A guide for verifying and troubleshooting the accuracy of your final certified payroll reports before you submit them is an important step in your overall success in using Certified Payroll Solution and getting paid on time. TIP: on the Federal WH-347 form the dollar amounts from Gross Wages All Jobs through Net Wages for the week SHOULD match the QuickBooks paycheck.
Below are the most common errors or problems that you could encounter, when attempting to Preview or Print your final reports; including a spinning hourglass, Run Time Error 91, Run Time Error 429 - Active X Component, Error 80010105 Automation Error, Invalid Registration, and more.
FALSE 8004042C Error Connecting to QuickBooks file. This application's certificate has been revoked.
Do you have the latest updates for your Certified Payroll Solution, Construction Application for Payment Solution, or Crew Overtime Entry Solution software? We notify each and every active customer when "major" software enhancements or compatibility updates are available via email. However, we do not automatically install them for you - that's up to you.
The solutions below are used to diagnose and solve the following QuickBooks Error Codes: 80040401, 80040402, 80040403, 80040404, 80040405, 80040406, 80040407, 80040408, 80040409, 8004040A, 8004040B, 8004040C, 80040416, 80040417, 80040418, 8004041B, 8004041C, and 8004041D.
- Urgent news about QB 2013/Enterprise 13 & Sunburst Software Solutions
- 5/17/2013 - News, Tradeshows, & Vacation Schedules
- New QuickBooks Support & Training Website
- Installing Your Software on a new computer
- Is There a New Computer in your future? Buying a New Computer
- New offering – Certified Payroll & AIA Billing in the Cloud