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QuickBooks AIA Billing Support Center CAPS Technical & TrainingCAPS Technical & Training The Construction Application for Payment Solution Technical & Training section includes Free advanced Training and Support items such as obtaining updates, Windows Vista compatibility, network installation, backing up your CAPS data, 8 Deadly Sins of AIA Billing with CAPS, etc. DocumentsDate addedEach year when Intuit produces a new version of QuickBooks, we have to do a compatibility update for Construction Application for Payment Solution in order for it to work with the new version. These compatibility updates are usually available on the same day that the new version of QuickBooks is available to purchase and we notify you via an email Newsletter that they are available. Compatibility updates MUST be downloaded and installed on ALL computers that have the CAPS program in order for CAPS to be able to "talk" with the new version of QuickBooks. Failure to install compatibility updates will result in an "Unsupported version of QuickBooks detected. Program ending." error message. Following these instructions should provide you with a successful upgrade experience as these are the EXACT same steps that you would be asked to perform by a support rep should you call for help; thus eliminating the call. 2 pages. PDF format. Recommended instructions for upgrading to a new version of QuickBooks and obtaining your Construction Application for Payment Soution Compatibility update. Compatibility updates MUST be downloaded and installed in order for CPS to "talk" with the new version of QuickBooks. Failure to install compatibility updates will result in an "Unsupported version of QuickBooks Detected - Program Exiting" error message. This information was emailed to all customers in a newsletter dated October 1, 2007. 2 pages.
This document has been copied from the CAPS manual and published here on our support area as the documented items continue to be our biggest technical support issues with the CAPS program today. These issues are due to limitations within the Intuit QuickBooks Software Development Kit (SDK) and the QuickBooks program itself. Is your Construction Application for Payment Solution Data safe in the event of an emergency? It is a common misconception that the CAPS data is backed up when you backup your QuickBooks data - this is not true. Follow these simple instructions to set CAPS up to automatically back up your data each time you exit the program. 3 pages with screenshots. Program “bug” fixes are available on the Web Service Center as we correct them, and we do not notify you; however, you may access the Web Service Center at anytime to see what is available. Program “enhancements”, such as the release of a compatibility update for a new version of QuickBooks or the release of a new billing format, are made available on the Web Service Center and we do notify you via email that “enhancement” updates are available and what the enhancements are. As a customer of Sunburst Software Solutions, Inc. it is your responsibility to maintain your program, unlike Intuit and Microsoft we do not arbitrarily and automatically update your software, as we feel that software programs should do things when YOU tell them to do it. You are also responsible for downloading and installing updates following the instructions that we provide on the Web Service Center. 7 pages.
We have updated Construction Application for Payment Solution to work with Window Vista. Our testing and debugging process has basically gone well, with a few exceptions which require special instructions for running CAPS on a Vista machine. Full instructions are contained in this article. Note: We've found some free training courses on Windows Vista, to help you to better understand some of it's new features and security improvements. These courses are offered in conjunction by Dell and PC Magazine and are available by clicking here . Construction Application for Payment Solution can be installed on a network, however, only one person at a time should use the program to retrieve billing information from QuickBooks. While Sunburst Software Solutions, Inc. does not proclaim to be an "IT Company" we do provide you and your IT Consultants with network installation instructions, as a courtesy. Your manual contains basic network installation instructions, while this support article contains more detailed information. 3 pages. The advanced permission settings found in Enterpise 6.0-8.0 certainly can make a business owner feel moe confident that only the people they really want to have access to certain data are the only ones that will indeed be able to access it. However, we have seen many business owners get "carried away" -- effectively stopping people from actually doing their job! This article outlines the required minimum permissions that are necessary for a user to run the Construction Application for Payment Solution program and retrieve billing information from your QuickBooks file. 3 pages. Construction Application for Payment Solution minimum permission settings for Enterprise 5.0 users. 2 pagesNegative change orders or reductions to an existing contract require a bit more work. This article will provide a detailed overview of how to successfully handle and track a negative change order; in both QuickBooks and in CAPS. 6 pages |

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