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QuickBooks "Upgrade" Bug/Integrated Application Permissions PDF Print E-mail
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Wednesday, 30 May 2007

Currently there is a problem in the conversion or update procedure of older versions of QuickBooks Pro, Premier or Enterprise (mainly with the 2004 versions) to the 2006/2007 Pro/Premier or Enterprise 6.0/7.0 Edition; regarding integrated application permissions.  Additionally, 2 other errors suddenly appeared for users of QuickBooks Pro/Premier 2006/2007 and Enterprise6.0/7.0 - we discovered them initially in the "beta versions" of these two releases but they "seemed" to be fixed with the final release.  Unfortunately, they are rearing their ugly heads again - but only for some of you.  We have reported the problems to Intuit (they have acknowledged that these errors are bugs) and are attempting to work with them (which is NOT an easy task) to find out what the problem is, why it has suddenly resurfaced, and how to correct it once and for all.

The problem is that these versions do not allow the "Integrated Application" to login automatically to the updated QuickBooks file when QuickBooks is closed; even though the proper permission settings exist in the Integrated Applications Preference.

These "bugs" will produce any one of the following 3 error codes:

  • QuickBooks Error Code 80040403 Could not open the specified QuickBooks company data file.
  • QuickBooks Error Code 80040410 The QuickBooks file is currently open in a mode other than the one specified by your application.
  • QuickBooks Error Code 8004041D This application is not allowed to login to QuickBooks automatically.

The resolution for QuickBooks Error Code 8004041D is documented below:

1.  Before converting your existing file to QuickBooks 2006/2007 or Enterprise 6.0/7.0 you should remove all Integrated Applications from the QuickBooks Preferences.  To do this; login to QuickBooks as the Administrator in single-user mode and then from the Edit Menu, choose Preferences, Integrated Applications, and then the Company Preferences Tab.   Highlight and remove each and every application.  Backup your QuickBooks data file and proceed with the update to the new version.  After the update has been completed, being once again logged into QuickBooks as the Administrator and in single-user mode; make the initial connection with each integrated application and grant the correct permissions.

If your QuickBooks file has already been converted, there are two solutions that should solve the problem.

2.  Login to QuickBooks as the Administrator in single-user mode.  From the Edit Menu, choose Preferences, Integrated Applications, and the Company Preferences tab.  Highlight the first application and click the Properties button and un-check the box to "Allow this application to login automatically". Repeat this for each application listed.  Close QuickBooks and then reopen as the Administrator and in single-user mode.  Now we will "reset" the properties by choosing Edit, Preferences, Integrated Applications, Company Preferences Tab, highlight the first application listed, click Properties, and check the box to "Allow this application to login automatically" and choose a user with sufficient privileges.  Repeat this procedure with each integrated application, close QuickBooks and try accessing the data file with the application.

If the above two solutions do not work.

3.  This solution came from Intuit.

  • Back up your QuickBooks data file
  • Determine the name and folder of your QuickBooks company file.  This can be accomplished by pressing the CTRL & 1 keys (not the 1 on the numeric keypad) in QuickBooks
  • Close QuickBooks
  • Open "My Computer" or "Windows Explorer" and browse to the folder where the QuickBooks file (???.qbw) file is stored
  • Create a folder named "backup" by choosing File, New, Folder
  • Select all files EXCEPT the .QBW file that have the same name as the .QBW file; for example if your company file is called foo.QBW then select all remaining files that begin with "foo".   To select the files, hold down the CTRL key and click each of the files with the mouse
  • MOVE the selected files to the "Backup" folder created above.  To move the files, click on a highlighted file and drag it to the "Backup" folder
  • Start QuickBooks
  • Open your company file in Single-user mode as the Administrator
  • From the Edit Menu, choose Preferences, Integrated Applications and the Company Preferences tab
  • Remove each of the integrated applications listed
  • Close the Preferences dialog boxes
  • Start the Integrated application, grant permissions WITHOUT specifying that QuickBooks should allow the program to login automatically
  • Close the integrated application
  • In QuickBooks from the Edit Menu, choose Preferences, Integrated Applications, highlight the application name and click Properties, place a check mark in the box to "Allow this application to login automatically", and choose a user with sufficient privileges
  • Close Preferences
  • Close QuickBooks
  • Start the integrated application
 
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