Sunburst Software Solutions Inc

Each year when Intuit produces a new version of QuickBooks, we have to do a compatibility update for Certified Payroll Solution in order for it to work with the new version.  These compatibility updates are usually available on the same day that the new version of QuickBooks is available to purchase and we notify you via an email Newsletter that they are available.

Compatibility updates MUST be downloaded and installed on ALL computers that have the CPS program in order for CPS to be able to "talk" with the new version of QuickBooks.  Failure to install compatibility updates will result in an "Unsupported version of QuickBooks detected.  Program ending." error message.

 Following these instructions should provide you with a successful upgrade experience as these are the EXACT same steps that you would be asked to perform by a support rep should you call for help; thus eliminating the call.

2 pages.  PDF format.

We have updated Certified Payroll Solution (CPS) to work with Vista. Our testing and debugging process has basically gone well, with a few exceptions. The known problems are listed in this document, and there are special instruction for updating or replacing your existing Windows XP PC to a Vista PC.

The information provided in this documentation is provided free of charge. Phone support for this and all other Vista situations is billable.

10 pages with lots of screenshots. Updated 8/18/08

For some reason we are having issues with this document, for now please click the VIEW button to open the pdf document.

Note:  We've found some free training courses on Windows Vista, to help you to better understand some of it's new features and security improverents.  These courses are offered in conjunction by Dell and PC Magazine and are available by clicking here .

We have had several customers request that social security numbers not be displayed on the final certified payroll reports, and have even heard "rumors", that certain agencies no longer wish to have social security numbers displayed. We have seen NO official documentation to this effect, but feel that this could, indeed, be required in the future.

Follow these easy steps to make your own choice as to how social security numbers are displayed on your reports, keeping in mind, that what you want and what is required, may be two totally different things.

1 page.

This article discusses, "Four Ways Contractors Pay Prevailing Wage Fringe Benefits, and HOW to Set QuickBooks Up to Handle This When Using CPS".

21 pages with numerous screenshots.

Recommended instructions for upgrading to a new version of QuickBooks, and obtaining your Certified Payroll Solution Compatibility update. Compatibility updates MUST be downloaded, and installed, in order for CPS to "talk" with the new version of QuickBooks. This information was emailed to all customers in a newsletter dated October 1, 2007.

2 pages.

Is your Certified Payroll Solution Data safe in the event of an emergency? It is a common misconception that the CPS data is backed up when you backup your QuickBooks data - this is not true. Follow these simple instructions to set CPS up to automatically back up your data, each time you exit the program.

3 pages with screenshots.

Program “bug” fixes are available on the Web Service Center as we correct them, and we do not notify you; however, you may access the Web Service Ce, at any time, to see what is available.

Program “enhancements”, such as the release of a compatibility update for a new version of QuickBooks, or the release of an updated certified payroll report, are made available on the Web Service Center, and we do notify you, via email, that “enhancement” updates are available, and what the enhancements are.

As a customer of Sunburst Software Solutions, Inc., it is your responsibility to maintain your program, unlike Intuit and Microsoft, we do not, arbitrarily and automatically, update your software, as we feel that borders on an invasion of your privacy. You are, also, responsible for downloading and installing updates, following the specific instructions for that update, which we provide on the Web Service Center.

7 pages with screenshots.

We all have to deal with Prevailing Wage Pay Scale changes at one point or another, and unlike in just about any other situation, when the pay increase goes into effect with the beginning of the next workweek - Prevailing Wage pay scale increases become effective with the first day of a specific month, usually June 1. Although, this too, can depend upon where your business is located and/or any Union rules that you must follow.

Correctly handling this "change" in pay is easily accomplished by creating a new payroll item, and "switching" payroll items in the timesheet, when the increase becomes effective - just like you do when an employee "switches" work classifications on the job. 

This article deals with correctly handling pay scale changes, as well as, some of the incorrect ways that you might have done this, and provides alternative methods for getting your Certified Payroll Reports out.

4 pages with screenshots.

The "paper" certified payroll reports, produced by Certified Payroll Solution, can easily be transformed into an electronic transfer format, compatible with the requirements of:

• Elations Systems
• LCPTracker
• TRS Consultants, Inc.
• Sandia National Laboratory

There are four (4) simple steps you must do to set CPS up, to automatically create these files.

3 pages with screenshots.

Certified Payroll Solution can be installed on a network, however, only one person at a time should use the program to retrieve payroll information from QuickBooks.

While Sunburst Software Solutions, Inc. does not proclaim to be an "IT Company", we do provide you and your IT Consultants with network installation instructions, as a courtesy.

Your manual contains basic network installation instructions, while this support article contains more detailed information.

2 pages.