Welcome to the Certified Payroll Solution Training, Support & Resoource Center!

We have dedicated this section to be the gateway to the following FREE training, technical support and resource items.

An on-line user forum, not only for our customers but anyone using QuickBooks in the construction industry.
Access to numerous FREE Certified Payroll Solution training items.
Access to FREE Technical Support Error Messages and their resolutions. These are the most common problems and their resoutions; and is the most up to date list of problems. We document these errors as they occur - - realizing that we aren't always availble when you need us; due to time zone differences.
Other Support Documentation - such as Network Installlation and Upgrading to Windows Vista.

Certified Payroll Solution Free Training ( 3 items )

This section contains Free Certified Payroll Solution training options. All items are designed to provide a basic, but thorough, overview to setting up and using Certified Payroll Solution.
Certified Payroll Solution Technical and Training Documentation ( 16 items )

The Certified Payroll Solution Technical & Training section includes Free advanced Training and Support items such as:
- Certified Payroll Solution Update Procedure for QuickBooks 2008 Compatibility
- Obtaining Certified Payroll Solution program updates
- Four Ways Contractors Pay Prevailing Wage Fringe Benefits and HOW to Set QuickBooks Up To Handle This When Using CPS
- Handling Employee Pay Scale Changes
- Creating "Electronic" Certified Payroll Reports
- Certified Payroll Solution & Windows Vista upgrade or installation
- How to install Certified Payroll Solution on a Network
- Enterprise Solutions Minimum Permissions to run CPS
- Troubleshooting "blank spots" on your final reports
- Dealing with underpaying your employees
- How Certified Payroll Solution Handles Bi-Weekly Payroll
- Understanding employee work/trade classifications OR employee work/trade classifications not coming out as desired on your final reports
- Printing old (delinquent) certified payroll reports
Certified Payroll Solution Error Messages ( 16 items )

Error message can be very frustrating; but error messages should not stop you from using your program - nor should they be ignored! Error messages are indications that 'something' is not accurate and needs to be corrected in order for your final reports to be accurate.
The Certified Payroll Solution Error Messages section deals strictly with errors that you might encounter when installing CPS, setting up your certified payroll reporting preferences, running CPS, QuickBooks connection errors, work classification errors, and errors when printing reports.
The error resolutions found in the section are the same problem solving steps that our support staff will have you perform should you contact us by phone.
Error messages are shown in the order that they would normally occur during installation, setup, and actually running Certified Payroll Solution.
How to use this on-line listing of error messages:
1. Determine what step and when you are receiving the error message
2. Select the appropriate link below - the Item Title describes the step in which you could be receiving the error
3. Use the Search function and type in a search string
4. Read all possible error messages and solutions contained within that section
Certified Payroll Solution Comparison Charts, Integration Articles ( 6 items )

This section contains additional educational articles such as:
- Integrating Certified Payroll Solution with QuickBooks
- Certified Payroll Solution Design & Utilization of the QuickBooks SDK
- Certified Payroll Solution Whitepaper
- Side-by-side comparison chart of Certified Payroll Solution, Quantum's Certified Payroll Reports, and Wizard's CertPay Wizard.

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