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Sunburst Software Solutions Inc

Committed to providing contractors using QuickBooks with solutions

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QuickBooks Certified Payroll Support Center
Certified Payroll Solution Training, Support & Resource Center

Welcome to the Certified Payroll Solution Training, Support & Resource Center!

We have dedicated this section to be the gateway of the following FREE training, technical support, and resource items.

  • An on-line user forum, not only for our customers, but anyone using QuickBooks in the commercial construction industry.
  • Access to numerous FREE Certified Payroll Solution training items.
  • Access to FREE Technical Support Error Messages and their resolutions. These are the most common problems and their resolutions; and the most up-to-date list of problems. We document these errors as they occur.
  • Other Support Documentation - such as Network Installation and upgrading to Windows Vista.


CategoriesFiles

8 Certified Payroll Solution Free Training

This section contains FREE self-paced Certified Payroll Solution Audio/Video and and self-paced Flash (with no voice) training options. All items are designed to provide a thorough overview to setting up and using Certified Payroll Solution.

We have found that customers who take advantage of these FREE Training mechanisms are much happier with their software, as they actually get to "see the program in action" while the setup procedures are explained and demonstrated.

These training modules can also be found on our Web Service Center (where you download your software) and are included with CD purchases of the software.

Important Note: Screenshots shown in video may differ slightly from the actual screenshots you see in the program, however, setup instruction remain the same. Please realize that we spend approximately 300 hours of our time creating these videos that are available here, therefore, it is not an easy task to keep them updated.

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We have added new Flashed based Audio/Video Demonstrations which contain a "Table of Contents" to help you easily go back and replay a portion of the video if you need to. These are in addition to our standard Windows Media Player versions.  You will be able to access the Flash version by a link in video description area. 


25 Certified Payroll Solution Technical & Training Documentation

The Certified Payroll Solution Technical & Training section included FREE Advanced Training and Support items such as: obtaining and installing program updates, handling employee pay scale changes, creating electronic certified payroll reports, network installation, troubleshooting blank spots on your reports, printing or reprinting old reports, etc.


16 Certified Payroll Solution Errors

Error messages can be very frustrating; but error messages should NOT stop you from using your program - nor should they be ignored! Error messages are indications that "something" is not accurate and needs to be corrected in order for your final reports to be accurate.

The Certified Payroll Solution Error Messages section deals strictly with errors that you might encounter when installing CPS, setting up your certified payroll reporting preferences, running CPS, QuickBooks connection errors, work classification errors, and errors when printing reports.

Error messages are shown in the order that they would normally occur during installation, setup, and actually running Certified Payroll Solution.

How to use this on-line listing of error messages:

  • Determine what step and when you are receiving the error message.
  • Select the appropriate link within this section - the section title will describe the step in which you could be receiving the error.
  • Use the Search function and type in a search string (works just like a Google search).
  • Read all possible error messages and solutions contained within that section.

The error resolutions found in this section are the same problem solving steps that our support staff will have you perform should you contact us by phone.


6 Certified Payroll Solution Comparison Charts & Integration Articles

This section contains additional educational articles such as:

  • Integrating Certified Payroll Solution with QuickBooks.
  • Certified Payroll Solution Design & Utilization of the Intuit QuickBooks SDK (Software Development Kit).
  • Certified Payroll Solution Whitepaper.
  • Certified Payroll Solution Product Brochure
  • Comparision Chart.


1 Additional Prevailing Wage Compliance Documents

This section contains additional Prevailing Wage Compliance documents that simply cannot be completed in CPS, due to the fact that either we cannot access the data or the data required simply is not available - BUT - can be used with the QuickBooks "Letters" function.


There are no documents in this category


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