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Sunburst Software Solutions, Inc. Sunburst Software Solutions, Inc. Certified Payroll Solution Forum
Re:Employees showing on jobs not worked on (1 viewing) (1) Guest
Just a reminder....this forum is intended to discuss Certified Payroll Solution, it's integration with QuickBooks, and certified payroll reporting in general. Pre-sales questions as well as technical support issues can be posted here. IMPORTANT NOTE: When posting a support issue, be as specific as possible with your problem. Be sure to include what state your company is in, what form you are printing, and EXACTLY what the problem is and when it occurs. Thank you.
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TOPIC: Re:Employees showing on jobs not worked on
#93
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Gender: Female Sunburst Software Solutions, Inc Location: West Charleston, VT Birthdate: 1960-07-09
Employees showing on jobs not worked on 5 Months, 2 Weeks ago Karma: 0  
Originally posted by Cssweep on 3/16/05

I have an employee that is showing up on jobs that he has not worked on! I have gone into QuickBooks and made sure that the job in the time sheet is correct as well as the job in the actual paycheck is correct also. Both are correct. I am not sure why this employee is showing up on job reports that are not associated with him??? I have downloaded the newest versions of CPS as well as verified the data in our QuickBooks system. Still I am having the same problem. Help please!
Thank you,
Sarah
We are using Quickbooks Pro 2005
 
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Gender: Female Sunburst Software Solutions, Inc Location: West Charleston, VT Birthdate: 1960-07-09
Re:Employees showing on jobs not worked on 5 Months, 2 Weeks ago Karma: 0  
Originally posted by Ben Smyth on 3/16/05

On older versions of CPS (before 5.0.144) this can happen if either Excel or CPS terminate abnormally, and then the changes to the spreadsheet are saved. Therefore the program expects the spreadsheet to be "blank", but in fact it has some prior week's data in it.

To solve this problem restore a good backup, or contact us for the proper master spreadsheets.
 
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Re:Employees showing on jobs not worked on 5 Months, 2 Weeks ago Karma: 0  
Originally posted by Cssweep on 3/18/05

THANK YOU BEN!
I appreciate the quick response with your tech support!

Sarah
 
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