Sunburst Software Solutions Inc

Originally posted on 2/11/05

The on-line support and resource area has been updated to include the following Certified Payroll Solution (CPS) help:

* Common Problems. Answers to your most common setup problems.

* Version 5.0 Error Messages These error messages are specific to QuickBooks® 2004/2005 and Enterprise 4.0/5.0, and are in addition to the other errors listed below.

* Enterprise 5.0 Minimum Permissions Enterprise 5.0 users will want to ensure that the person responsible for generating Certified Payroll Reports has these minimum permission levels within QuickBooks®.

* All Other Version 5.0 Errors. These are the most common error message that you could experience while using Certified Payroll Solution with Version 5.0 for QuickBooks® Pro/Premier 2003 through 2005 and Enterprise Solutions 3.0 through 5.0.

* Version 4.9 Error Messages. Version 4.9 is for use with QuickBooks Pro 99 through Pro/Premier 2002 and Enterprise Solutions 1.0/2.0.

* Generating Delinquent Certified Payroll Reports. Complete Step-by-Step instructions for Generating Delinquent Certified Payroll Reports with Certified Payroll Solution.

* Where does the info come from? A detailed overview of where all the information comes from that appears on your final certified payroll reports and statements of compliance. This is a great aid for troubleshooting "blank spots" in your reports.

* Certified Payroll Solution Product Data Sheet

* Certified Payroll Solution Design and Utilization of the QuickBooks® SDK

All items listed above are available to download in .pdf format and contain the most up to date information.

There are other items available on this page may be of interest to you - including past newsletters, QuickBooks write-ups, and other articles.