Sunburst Software Solutions, Inc. - Updating CPS to work with a new version of QuickBooks

Just a reminder....this forum is intended to discuss Certified Payroll Solution, it's integration with QuickBooks, and certified payroll reporting in general. Pre-sales questions as well as technical support issues can be posted here. IMPORTANT NOTE: When posting a support issue, be as specific as possible with your problem. Be sure to include what state your company is in, what form you are printing, and EXACTLY what the problem is and when it occurs. Thank you.

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TOPIC: Updating CPS to work with a new version of QuickBooks

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Updating CPS to work with a new version of QuickBooks 3 Months ago

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Each year when Intuit produces a new version of QuickBooks, we have to do a compatibility update for Certified Payroll Solution in order for it to work with the new version. These compatibility updates are usually available on the same day that the new version of QuickBooks is available to purchase and we notify you via an email Newsletter that they are available.

Compatibility updates MUST be downloaded and installed on ALL computers that have the CPS program in order for CPS to be able to "talk" with the new version of QuickBooks. Failure to install compatibility updates will result in an "Unsupported version of QuickBooks detected. Program ending." error message.

Following these instructions should provide you with a successful upgrade experience as these are the EXACT same steps that you would be asked to perform by a support rep should you call for help; thus eliminating the call.

Obtain your copy of Updating CPS to work with a new version of QuickBooks today!

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