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Sunburst Software Solutions Inc

Committed to providing contractors using QuickBooks with solutions

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Thursday, 02 July 2009

80040435 - Could Not Start QuickBooks

Description:  Recent changes to your configuration requires you (the QuickBooks Administrator) to go into the Integrated Applications Preference and reauthorize your application to login automatically.

Resolution: 

Exit the error.  Open QuickBooks with the correct company file, logged in as the QuickBooks Administrator and in single-user mode.  You must have Administrator privileges to perform the functions described below.  From the top QuickBooks menu; choose Edit, Preferences, scroll to Integrated Applications, and choose the Company Preferences Tab.  If the program is not listed, exit the Preferences section and run the program again, granting permissions as shown below.

If the applications are present, make sure that the top two boxes on this screen are not checked.  Below these check boxes is a box listing applications that have requested access to your QuickBooks company file.

For Certified Payroll Solution and Wage Manager Solution - make sure that there is a check mark under the "Allow Access" column, highlight the application name and click on the Properties button.  In this window you will want to make sure "Allow this application to access this company file" is checked and "Allow this application to login automatically" is also checked.  The "Login as" drop down box should be set to Admin or someone with the same privileges as the Admin.  Additionally, you will want to make sure that "Allow this application to access Social Security Numbers, customer credit card information, and other personal data" is also checked.

For Construction Application for Payment Solution - make sure that there is a check mark under the "Allow Access" column, highlight the application name and click on the Properties button.  In this window you will want to make sure "Allow this application to access this company file" is checked and "Allow this application to login automatically" is also checked.  The "Login as" drop down box should be set to Admin or someone with the same privileges as the Admin.

7/2/09 - This error was reported by a customer who had migrated from QuickBooks 2006 to QuickBooks 2009 AND who had just download and installed the most current payroll update.  

Last Updated ( Thursday, 02 July 2009 )
 
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